Unaccompanied minor (UMNR) is a service provided to under-age children travelling alone.
If a passenger (aged 5 to 16) is going to travel on his/her own, please contact our booking office to reserve a seat and arrange the UMNR service
Your child will be accompanied by our staff throughout his journey: both at the departure and arrival airports.
To children aged 5 to 11 years regular air fare is applied (child and student fares are not applicable). In this case the UMNR service is provided free of charge.
For a child aged 12 to 16 regular fare ticket shall be available (student fare is not applicable).
However, in this case an additional charge in amount of 30 EUR is applicable.
Upon arrival to the destination airport our staff will accompany your child throughout all border formalities and arrival process and will release your child to the care of the nominated person or transferring airline staff.
When applying for UMNR service, please provide our staff with child's passport data and citizenship. Please, contact our airport representative at check-in to complete the declaration form, stating the person to collect your child at the destination airport. After check-in our staff will accompany your child to the aircraft, where our cabin crew will take care of your child throughout the whole flight.
Please, do not leave the airport before the aircraft departs.
Upon arrival to the destination airport our staff will accompany your child throughout all border formalities and arrival process and will release your child to the care of the nominated person.
We will only release your child to the care of your nominated person or transferring airline staff. The person to collect your child at the destination airport must have a valid identification document to show our staff.
In case your nominated person doesn't arrive to the destination airport to collect your child for any reason, for safety reasons we'll transfer the child back to the departure airport. In this case you'll have to cover all the additional costs.
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